Privacy Policy | GreenStorageCompany

Green Storage Company Privacy Policy Effective Date: 23/03/2025

1. Introduction

Welcome to Green Storage Company ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal data is handled securely and in accordance with data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit www.greenstoragecompany.co.uk ("our website") or use our storage services. By using our services, you accept and consent to the practices described in this policy.

2. Information We Collect

We may collect and process different types of personal information, including:

a) Information You Provide to Us: When you contact us, make a booking, or use our services, we may collect: Full name Address (including billing address) Email address Phone number Payment details (processed securely) Storage requirements Any other information you provide via our contact forms or customer service

b) Information We Collect Automatically: When you visit our website, we may collect: IP address and device information Browser type and version Pages visited and time spent on the site Cookies and tracking data (see Cookies below)

c) Information from Third Parties: We may collect information from trusted third-party providers (e.g., payment processors, marketing platforms) if required for service delivery.

3. How We Use Your Information We use the information we collect for the following purposes: Service Delivery: To provide, manage, and fulfil storage services.

Communication: To contact you about inquiries, bookings, and support.

Payments: To process secure payments and manage billing records.

Marketing (with consent): To send promotional offers, service updates, or newsletters. Legal Compliance: To meet legal obligations (e.g., fraud prevention, taxation). Improvement: To monitor and improve our services and website.

4. Legal Basis for Processing Personal Data Under the UK GDPR

We rely on the following legal bases to process your data:

Contractual Obligation: To fulfil our service agreements with you.

Legitimate Interests: For business-related tasks like customer support and improving our services.

Consent: For marketing communications (you may withdraw this at any time).

Legal Obligation: To comply with legal and regulatory requirements.

5. Sharing and Disclosing Your Information

We will not sell, rent, or trade your data. However, we may share your information with:

Service Providers: Trusted third parties who support our business (e.g., payment processors, IT support, marketing services).

Legal Authorities: When required by law, we will disclose personal information to comply with legal obligations or law enforcement requests.

Business Transfers: If we sell or merge our business, your data may be shared with new owners under the same privacy protections. We ensure that all third parties meet UK GDPR standards and use your data only for the agreed purposes.

6. Data Retention

We only retain your data for as long as necessary to: Provide our services Meet legal obligations (e.g., tax records) Resolve disputes Enforce agreements When we no longer need your data, it will be securely deleted or anonymised.

7. Your Data Protection Rights Under the UK GDPR, you have the following rights:

Access: Request a copy of the personal data we hold.

Correction: Correct inaccurate or incomplete data.

Erasure: Request deletion of your personal data (subject to legal requirements).

Restriction: Limit how we process your personal data.

Objection: Object to the processing of your data, including direct marketing.

Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at info@greenstoragecompany.co.uk. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files placed on your device that collect information about your browsing habits.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality (cannot be disabled).

Analytics Cookies: Help us understand visitor behaviour and improve our services.

Marketing Cookies: Allow us to deliver personalised offers and advertisements.

Managing Cookies: You can manage or disable cookies through your browser settings.

Please note that disabling cookies may affect website functionality.

9. Security Measures

We take the security of your data seriously. We use industry-standard measures to protect your personal data against unauthorised access, alteration, or destruction, including:

Encryption: Secure storage and transmission of sensitive information.

Access Controls: Limited access to personal data only for authorised personnel.

Secure Payments: We use PCI-compliant payment processors to handle financial transactions.

10. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure it is protected to UK GDPR standards through:

Adequacy decisions (for countries with equivalent data protections).

Standard contractual clauses (approved legal safeguards).

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before submitting any personal information.

12. Children’s Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect data from minors. If you believe we have collected a child’s information, contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. We encourage you to review the policy regularly.

14. Contact Us If you have any questions or concerns about this Privacy Policy, contact us at:

Green Storage Company Trafalgar Industrial Estate, Sovereign Way, Downham Market, PE38 9SW.

+447858451065

info@greenstoragecompany.co.uk